Terms of Service

Article 1 (Scope of Application)

These terms and conditions apply to customers (hereinafter referred to as "Customers") who have applied for membership using the prescribed procedures and have become members after being accepted by the Company, having agreed to comply with these terms and conditions, in relation to the use of this shopping site (hereinafter referred to as the "Official Online Store") operated by Mitsuda Kogyo Co.

Article 2 (Use of the Official Online Store)

Customers shall use the individual services provided by the Company within the Official Online Store or in conjunction with it (hereinafter referred to as the "Services") in accordance with these Terms of Use.

Article 3 (Relationship with Individual Terms of Use, etc.)

When using the Services, if there is a conflict between the provisions of these Terms and the provisions of any separate terms and conditions, etc., the provisions of the separate terms and conditions, etc., shall prevail unless otherwise specified in the separate terms and conditions, etc.

Article 4 (Handling of Personal Information)

The handling of personal information (as defined in Article 2, Paragraph 1 of the Personal Information Protection Act) that our company receives through member registration shall be in accordance with the separately stipulatedPrivacy Policy and you agree to the handling of your personal information.

Article 5 (Membership Benefits)

The membership benefits provided by our company to customers are as follows. However, the content of the membership benefits may be changed without notice.

① Email newsletter
② Secret sales
③ Member-only campaigns
④ Eligibility for purchasing outlet items
⑤ Services provided in conjunction with the "LINE" app
⑥ Other services provided by our company from time to time

Article 6 (Conclusion of Contract, Transfer of Ownership and Risk of Loss)

If you order a product from the official online store, we will send you an automatically generated email confirming receipt of your order and listing the contents of your order. In this case, your order will be an offer to purchase the product, and the contract will be formed when we accept your offer by sending you the above email.

Article 6.2 (Shipping of Goods)

The ordered products will be shipped within 5 working days (excluding Saturdays, Sundays, public holidays and holidays specified by the store) after the order is accepted (or after payment is confirmed in the case of bank transfer).
However, please note that it may take longer during gift-giving seasons, sales periods and other busy periods for logistics.

Article 8 (Payment Methods, etc.)

The following payment methods are available.

① Bank transfer
Please note that the bank transfer fee is to be borne by the customer. The product will be shipped after payment is confirmed. If we are unable to confirm the transfer within 7 days of the order date, we will treat the order as cancelled.

② Cash on delivery
Please pay in cash when the goods are delivered. For first-time users, we will limit the amount to 55,000 yen (including tax).

③ Credit card
We accept VISA, MASTER, DC, JCB and American Express. We will ship your order as soon as it is ready to be sent.

④ Payment after delivery
After the product arrives, please pay at a convenience store or similar using the payment form that will be sent separately. Please note that there is a 770 yen payment after delivery fee.

⑤ Amazon Pay
You can place an order using the address and credit card information registered with Amazon.co.jp. You will need an Amazon.co.jp account to use this service.

Article 9 (Other Fees Required in Addition to the Product Price)

In addition to the product price, the following fees are required.

① 10% of the product price as consumption tax
② If you choose to pay by bank transfer, you will be responsible for any bank transfer fees charged by your bank
③ If you choose to pay by deferred payment, you will be charged a deferred payment fee of 770 yen

Article 10 (Transfer of Ownership and Risk of Loss)

At the point when our company delivers the goods to the delivery company, etc., the ownership and risk of the goods in question are transferred to the customer. However, if the goods are lost before arriving at the specified delivery address due to the intent or negligence of the delivery company, etc., our company will be responsible for said loss.

Article 11 (Replacement and Return of Defective Products)

After receiving your order, please check the contents immediately. If you find any damage, stains, incorrect quantity, or mix-ups (hereinafter referred to as "defective products"), please contact us within 7 days of receipt. In this case, we will replace the product at our expense, including shipping and handling. However, if the product is out of stock or for other reasons, we will accept the product for return.

Article 12 (Customer-initiated exchange and return)

If you wish to exchange or return an item for your own reasons, we will only accept returns or exchanges if you contact us within 7 days of receiving the item and agree to bear the shipping and handling costs (exchanges will be made within the available stock). However, this does not apply in the following cases

① Semi-custom orders
② Sale items, outlet items, and lucky bags
③ Items that have been used or show signs of having been used
④ Items that have been damaged or soiled by the customer
⑤ Items that have been processed or remodeled by the customer
⑥ Items with the original tags removed at the time of delivery

Article 13 (Disclaimer)

The Company shall not be liable for any defects in the quality, performance, appearance, compatibility with other products, or any other defects in the products sold through the Official Online Store, or for any damages arising from such defects, except as provided in the preceding two Articles.

Article 14 (Preparation for Use)

The customer shall, at their own expense and responsibility, prepare the necessary communication devices, software, and all other equipment required for use of the Official Online Store, conclude a line usage agreement, subscribe to an Internet connection service , and other necessary preparations shall be carried out by the customer at their own expense and responsibility, and the customer acknowledges in advance that the color and texture of the product photos may appear different from the actual product due to the monitor settings of the device being used.

Article 15 (Responsibility for Managing ID and Password)

1. Customers are responsible for managing the ID and password that the Company grants them after completing the membership registration process, and they shall bear the responsibility for managing them.

2. Customers must not share their ID and password with a third party, nor lend or transfer them to a third party.

3. If a customer forgets or loses their ID and password, they must follow the prescribed procedures of our company.

4. If the customer suspects that their ID or password has been stolen or that a third party is using their ID or password, they must immediately contact the Company and follow any instructions given by the Company.

Article 16 (Prohibited Matters)

The following actions are prohibited in relation to the use of the Services.

① Interference with the Company's business
② Infringement of trademark rights, copyrights or other intellectual property rights, or acts that may infringe such rights
③ Infringement of privacy, honor or other personal rights, or acts that may infringe such rights
④ Orders or membership registration applications with false details order or membership registration
⑤ Resale of our products, listing or selling on auction sites, or any other commercial activity
⑥ Unauthorized use of IDs, passwords, and credit cards
⑦ Unauthorized use of personal information
⑧ Posting harmful computer programs or sending e-mails
⑨　Any act that causes or may cause disadvantage or discomfort to other customers or other third parties, such as slandering or defaming other customers or other third parties, damaging their reputation, or infringing on their privacy
⑩ Any act that violates laws or regulations or these Terms and Conditions
⑪ Any other act that our company deems inappropriate

Article 17 (Termination of Contract)

If the customer engages in any of the prohibited activities listed in the previous article, the company may immediately suspend or terminate the transaction or cancel the contract without prior notice or warning, and in this case, the customer will be required to compensate the company for any and all damages incurred.

Article 18 (Suspension and Cancellation of Membership)

If the customer falls under any of the following items, the Company may immediately suspend or cancel the customer's membership without prior notice or warning. In this case, the Company shall not be held responsible for any damages incurred by the customer or a third party due to the suspension or cancellation of the membership.

① When any of the items in Article 16 apply
② When the credit card you have registered as a payment method is suspended
③ When there is a failure to pay fees or other debts
④ When the storage period has expired due to long-term absence or the product is returned due to refusal of receipt in the case of cash on delivery, etc. is sent back
⑤ If there are repeated requests for returns, etc. due to the customer's circumstances
⑥ If it becomes impossible to contact the registered member information
⑦ If the customer is a member of a crime syndicate or has a close relationship with a crime syndicate or its members
⑧ If the company deems it inappropriate for any other reason

Article 19 (Changes to Registered Information)

If there are any changes to your name, address, telephone number, date of birth, credit card number and expiration date, or any other details you registered when you became a member, you must promptly notify us of the changes using the prescribed method.

Article 20 (Prohibition of Transfer of Membership Status, etc.)

Customers may not transfer their membership status or rights arising from these Terms and Conditions to a third party, sell them, or use them as collateral for a pledge or other security.

Article 21 (Withdrawal)

Customers may cancel their membership by following the prescribed cancellation procedure. Furthermore, the membership status is considered to be personal and exclusive, and the Company will deem that the procedure in the previous section has been carried out when it becomes aware of the customer's death.

Article 22 (Changes to the Terms of Use)

When the changes to these Terms and Conditions are in the general interests of customers, or when the Company judges that the changes to these Terms and Conditions do not go against the purpose of these Terms and Conditions and are reasonable in light of the circumstances pertaining to the changes, these Terms and Conditions may be changed without obtaining the individual agreement of customers.

Article 23 (Procedures for Changes)

When making changes to these Terms and Conditions in accordance with the preceding article, the Company will notify the customer of the changes, the content of the revised Terms and Conditions, and the effective date of the changes, by specifying the effective date in advance and notifying the customer on the official online store or by other methods deemed appropriate by the Company.

Article 24 (Suspension or Termination of Services)

The Company may, without prior notice, take necessary measures such as suspending or stopping the provision of all or part of the Services in the event of regular or emergency system maintenance, when the system is overloaded, when the Company determines that the operation of the Official Online Store is impaired, when it becomes necessary to ensure the security of customers, or when the Company determines that it is otherwise necessary. In this case, the Company will not be liable for any damages incurred by the customer unless the Company is found to be acting intentionally, with gross negligence, or in violation of the Consumer Contract Act.

Article 25 (Governing Law)

The formation, validity, performance and interpretation of these Terms and Conditions shall be governed by the laws of Japan.

Article 26 (Good Faith Consultation and Exclusive Jurisdiction)

In the event of a dispute between the customer and our company in relation to these terms and conditions, we shall attempt to resolve it through good-faith negotiations. If the dispute cannot be resolved through negotiations, the Tokyo District Court shall be the court of exclusive jurisdiction for the first trial.

(Supplementary Provisions)

Established on March 7, 2023

Revised on April 24, 2023