Privacy Policy

In order for our customers to use our services with peace of mind, we believe that it is our fundamental responsibility to handle our customers' personal information appropriately, and we have established, announced, and declare that we will comply with the following policy regarding the handling of personal information.

(Compliance with Laws and Regulations)

1. Our company will comply with the Act on the Protection of Personal Information, the provisions of the Telecommunications Business Law concerning the confidentiality of communications, and other related laws and regulations, the Guidelines for the Protection of Personal Information in Telecommunications Business (hereinafter referred to as the "Guidelines"), and this policy with regard to the acquisition, use, and all other handling of customers' personal information (as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information).

(Specification and Publication of the Purpose of Use)

2. The Company will specify the purpose of use of the personal information of customers obtained by the Company to the greatest extent possible and publish it in advance. In addition, when the Company directly obtains personal information from customers that is recorded in documents such as contracts, the Company will clearly specify the purpose of use to the customer in advance.

(Purpose of Use)

3. In addition to the purpose of providing the Services, the Company may use the personal information and order information (including information related to the customer's order history) entrusted to it by the customer for the purposes set forth in the following items.

① To introduce our products and services to customers

② To process orders, confirm order details, and make changes on behalf of customers

③ To respond to customer inquiries

④ To request customers to provide their opinions and feedback on our services

⑤ To send you information about our services, such as email newsletters, greeting cards, catalogs, etc.

⑥ To create statistical data classified by customer attributes (age, address, etc.)

⑦ To provide, display, and send information and services that match the preferences of each customer

⑧ To provide, solicit, advertise, and conduct other marketing activities for our company or third parties' products and services based on the interests and concerns of customers, which are analyzed based on the attributes and activity history of customers, on our company's or third parties' media

⑨ To provide customer information to third parties that provide services on our behalf, such as payment processing, data analysis, email transmission, hosting services, and customer service, as well as to service providers that collaborate with these third parties

⑩ To provide customer information and purchase information to payment processing companies and credit card issuing companies for the purpose of preventing fraudulent use

⑪ For other provision to third parties as described in this policy

(Use within the scope of the purpose of use)

4. Our company will only handle customers' personal information within the scope necessary to achieve the purpose of use that has been specified and announced in advance.

(Proper Acquisition)

5. The Company will not acquire personal information through deception or other wrongful means.

5-2 In order to measure the effectiveness of our advertising, we may obtain information about the advertisements you have clicked on before visiting this site (such as the date of the click and the site on which the advertisement was posted) from tools operated by third parties, and match this information with your order information.

(Safety Management Measures)

6. We will endeavor to keep your personal information accurate and up to date, and will take necessary and appropriate safety management measures to protect it from unauthorized access, tampering, leakage, loss, and damage. Please contact our "Contact Us" page for information on the safety measures we have in place.

(Supervision of Employees)

7. The Company will provide necessary and appropriate supervision of its employees to ensure the safe management of customers' personal information, and will provide necessary education and training to ensure the proper handling of personal information.

(Supervision of Consignees)

8. The Company will outsource the handling of all or part of personal information within the scope of the purpose of use for various sales and reception operations, delivery operations, repair operations, billing operations, marketing operations, and other operations. In this case, the Company will select a party that is recognized as handling personal information appropriately, and will properly stipulate matters related to the handling of personal information, such as safety management, confidentiality, and conditions for re-consignment, in the consignment agreement, and will implement necessary and appropriate supervision.

(Response in the event of a leak)

9. In the event of a leak of a customer's personal information, we will take appropriate action, such as promptly notifying the customer of the facts.

(Continuous improvement)

10. We will strive to continuously improve the handling of personal information within the company through measures such as the establishment of internal regulations regarding the protection of personal information, the education of employees, and the implementation of internal audits.

(Provision to Third Parties)

11. The Company will not provide your personal information to any third party without your consent, except in the following cases.

① When required by law

② When it is necessary for the protection of human life, health or property, and it is difficult to obtain the consent of the customer

③ When it is particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the consent of the customer

④ When it is necessary to cooperate with a national agency, local public body, or an individual or entity entrusted by either of the former two in performing duties prescribed by law, and obtaining the consent of the customer is likely to impede the performance of said duties

(Provision to Third Parties in Foreign Countries)

12. We may provide your personal data to third parties located in foreign countries. The information by country that is useful in this case is as listed in the Privacy Policy Detailed Regulations.

(Cookies, etc.)

13. The Company may use cookies and other tracking technologies (hereinafter referred to as "cookies, etc.") to collect certain information and analyze how customers use the website (access status, traffic, routing, etc.). In this analysis, the tools specified in the detailed privacy policy will be used, and the above information will also be provided to the tool providers, who may use it for advertising distribution, etc. to customers.

(Changing Cookie Settings)

14. Most browsers automatically enable cookies by default, and cookies will remain on your device until you delete them yourself or until they expire. In this case, you can disable cookies by changing the settings in your browser. However, please note that if you disable cookies, some of the functions on our website may not be available, and some pages may not be displayed correctly.

(Requests for Disclosure, etc.)

15. If you wish to be notified of the purpose of use of your personal information, or to have your personal information disclosed, corrected, added to, deleted, or suspended from use or provision to a third party, please follow the procedures separately stipulated by our company. If you wish to do so, please contact our "Contact Us" section.

(Changes to the Privacy Policy)

16. When the Company judges that the changes to this policy are in the general interests of customers, do not conflict with the purpose of this policy, and are reasonable in light of the circumstances of the changes, this policy may be revised without obtaining the individual consent of customers. In the event of any significant changes, we will notify you in an easy-to-understand manner on this website or at our storefront.

(Contact Information)

17. We will respond promptly and appropriately to any complaints or other inquiries from customers regarding the handling of personal information. Complaints and other inquiries can be made as follows.

Mitsuda Kogyo Co., Ltd.

815 Kawatou, Yoshikawa-shi, Saitama 343-0005

TEL 048-982-4898

Contact Form

Personal Information Management Officer: Representative Director, Hiroki Mitsuda

(Supplementary Provisions)

Established on March 7, 2023
Revised on September 12, 2023